Frequently Asked Questions

Legacy Financial is a financial services company designed to simplify group finances. We work with member based organizations all over the country to increase their cashflow and streamline their operations. We provide an online platform where your members can pay any dues or charges online using a credit card, electronic check, or ACH debit. We provide administrators with a reporting and management dashboard that enables them to see collection trends and adapt strategies. In addition, Legacy Financial mails statements to your members monthly and emails statements and reminders monthly. Our technology combined with our customer support allow us to offer a 95% collection guarantee. If your organization is interested, please contact us at 859-293-0374.

Legacy Financial uses a performance based pricing model. We get paid a percentage of the money that we help your organization collect. This ensures that our goals are in line with yours. The more money that we help you collect, the more money we make. Most organizations not using a third party billing partner collect around 70% of their dues. We guarantee a 95% collection rate. The percentage we keep is based on the size of your membership base and your annual budget. The system will easily pay for itself in the first year of use.

The implementation process consists mainly of gathering member’s information and working with your account manager to set up a customized billing schedule. It is a simple process that the administrator is led through step by step with his/her assigned account manager.

Each organization will be assigned an account manager who will walk you through the initial start up phase (gathering member and billing information). This also includes a personalized training on how to use the website if you are a treasurer or authorized administrator. In addition, your account manager will train new treasurers as they are elected.

You can call the Legacy office at: 859-293-0374 or email info@legfi.com for more information, to receive a rate quote, contract and schedule a live demo.

Please call the Legacy office at: 859-293-0374.

The biggest benefit is the amount of time Legacy saves you, allowing more of a focus on other aspects of your organization. In addition, by utilizing the budgeting and tracking system implemented by Legacy Financial, you are removing much of the negative feeling toward the treasurer for billing members. Legacy provides documentation of fees, making it easier for members to track and pay dues.

Legacy is completely internet based which allows you to check your account anytime and anywhere by simply logging on through the website. Each of your members will be able to access their account 24 hours a day 7 days a week and then make a payment using a variety of methods including credit card. In addition, your organization's treasurer and/or executive board will be able to view your complete financial status 24 hours a day 7 days a week.

All of our reporting is done in real-time.

The turnaround time is typically very fast allowing organizations to set up an account and begin billing within a week. It is important to note that all member information will need to have been collected, billing cycle set, and any other customization to your account before invoices are sent.

We will work with your executive board to determine the proper billing cycle for your organization. Generally, we find it is best to send between 8-12 bills per year. We will also work with you to setup custom billing cycles for individual members who need payment plans.

Each of your members will have the option of choosing a variety of payment methods. These include payment by check, credit card, or Automatic Draft from their checking or savings account. In addition, members can still pay with cash or check directly to the treasurer. Payment via credit card can be made 24 hours a day via the internet on our secured web server. Members can pay over the phone M-F 8:30am-5:00pm EST by calling the Legacy office. In addition, members can also send a check into the Legacy office. These options allow members a tremendous amount of flexibility which in turn leads to a higher collection rate.

Legacy Financial is NOT a collection service. Legacy provides an interactive, internet based desktop from which to manage your fraternities finances. We are not, nor do we affiliate with, collection agencies. For further information, speak with your chapter representative.